Squablontydhex

Privacy Policy

Last updated: 12 March 2025

1. Introduction

Squablontydhex ("we", "us", "our") operates the website squablontydhex.world (the "Site"). We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our Site and services, in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the New Zealand Privacy Act 2020 ("Privacy Act"), and other applicable data protection laws.

Our contact details are:

Squablontydhex
1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: team@squablontydhex.world
Phone: +64 9 941 4911

If you have questions about this policy or your personal data, please contact us using the details above.

2. Data controller

The data controller responsible for your personal data in relation to the Site and our services is Squablontydhex, with the address and contact information set out in section 1. Where we process personal data on behalf of another entity, that entity may act as data controller and we will process data only in accordance with their instructions and applicable law.

3. Personal data we collect

We may collect and process the following categories of personal data:

3.1 Data you provide to us

  • Identity and contact data: name, email address, phone number (if you choose to provide it), and postal address when you place an order, complete a contact form, or communicate with us.
  • Transaction data: details of orders, payments, and correspondence related to your purchases or enquiries.
  • Consent and preferences: your consent to our Terms of Service, Privacy Policy, marketing communications (where applicable), and cookie preferences.

3.2 Data collected automatically

  • Technical and usage data: IP address, browser type and version, time zone, device type, operating system, referral source, pages visited, time spent on pages, and other diagnostic data. This may be collected via cookies and similar technologies as described in our Cookie Policy.

3.3 Data from third parties

We may receive limited data from payment or delivery partners strictly necessary to fulfil your order. We do not buy or sell personal data.

4. Legal basis and purposes of processing (GDPR)

Where the GDPR applies (e.g. if you are in the European Economic Area), we process your personal data on the following legal bases:

  • Contract: to perform our contract with you (e.g. processing orders, delivering products, responding to enquiries).
  • Legal obligation: to comply with legal obligations (e.g. tax, accounting, consumer law).
  • Legitimate interests: to operate and improve our Site, prevent fraud, ensure security, and defend our legal rights, where such interests are not overridden by your rights.
  • Consent: where we have asked for your consent (e.g. non-essential cookies, optional marketing). You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

We use your data to: process and fulfil orders; communicate with you about your order or enquiries; send service-related messages (e.g. order confirmation, shipping updates); improve our Site and services; ensure security and prevent misuse; comply with legal obligations; and, where you have consented, send marketing communications.

5. Purposes of use (New Zealand)

Under the New Zealand Privacy Act 2020, we collect and use your personal information only for purposes that are connected to our functions and activities, and that a reasonable person would consider appropriate. These purposes include: providing our products and services; processing orders and payments; communicating with you; improving our website and services; meeting legal obligations; and, where you have agreed, sending you information about our products and offers. We will not use your information for other purposes without your consent or as permitted by law.

6. Disclosure and sharing of data

We may share your personal data with:

  • Service providers: payment processors, delivery and logistics partners, IT and hosting providers, and professional advisers, who process data on our behalf and are bound by confidentiality and data protection obligations.
  • Authorities: when required by law, court order, or regulatory request, or to protect our rights, safety, or property.

We do not sell your personal data. We do not transfer your data outside New Zealand or the European Economic Area unless we have put in place appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) as required by applicable law.

7. Retention periods

We retain your personal data only for as long as necessary for the purposes for which it was collected and to comply with legal obligations.

  • Order and transaction data: typically 7 years from the end of the financial year in which the transaction occurred, for tax and legal compliance.
  • Contact form and enquiry data: until the enquiry is resolved, plus a reasonable period for follow-up (e.g. 2 years), unless a longer period is required by law.
  • Marketing and consent records: until you withdraw consent or object, plus a short period to record your preference.
  • Technical and cookie data: as set out in our Cookie Policy, generally not longer than 24 months for analytics, unless a shorter period applies.

After the retention period, we securely delete or anonymise your data so it can no longer identify you.

8. Security measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include: use of HTTPS and encryption in transit; secure storage and access controls; limiting access to personal data to authorised personnel; and regular review of our security practices. Despite our efforts, no method of transmission or storage over the internet is completely secure; we encourage you to use strong passwords and protect your account details.

9. Your rights (GDPR)

If you are in the European Economic Area (or where GDPR otherwise applies), you have the following rights in relation to your personal data:

  • Access: to obtain confirmation as to whether we process your data and a copy of your data.
  • Rectification: to have inaccurate data corrected.
  • Erasure: to have your data erased in certain circumstances ("right to be forgotten").
  • Restriction: to restrict processing in certain circumstances.
  • Data portability: to receive your data in a structured, commonly used format and to transmit it to another controller where technically feasible.
  • Object: to object to processing based on legitimate interests or for direct marketing.
  • Withdraw consent: where processing is based on consent.
  • Lodge a complaint: with a supervisory authority in your country (e.g. in the EU, your local data protection authority).

To exercise any of these rights, contact us at team@squablontydhex.world. We will respond within one month, subject to applicable extensions. We may need to verify your identity before processing your request.

10. Your rights (New Zealand)

Under the New Zealand Privacy Act 2020, you have the right to: access your personal information we hold; request correction of your personal information if it is inaccurate, incomplete, or misleading; and complain to us or to the Office of the Privacy Commissioner (www.privacy.org.nz) if you believe your privacy has been interfered with. To request access or correction, contact us using the details in section 1. We will respond in accordance with the Act.

11. Children

Our Site and services are not directed at individuals under 16 (or the applicable age of consent in your country). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

12. International transfers

Your data may be processed in New Zealand and, where we use service providers elsewhere, in other countries. When we transfer data from the EEA to countries not recognised as providing an adequate level of protection, we implement appropriate safeguards (e.g. standard contractual clauses approved by the European Commission) as required by GDPR.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Site, or legal requirements. The "Last updated" date at the top will be revised when we make material changes. We encourage you to review this page periodically. Where required by law, we will seek your consent to any material change in how we use your data.

14. Contact

For any questions about this Privacy Policy or our handling of your personal data, please contact:

Squablontydhex
1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: team@squablontydhex.world
Phone: +64 9 941 4911