Terms of Service

1. Introduction and acceptance

These Terms of Service ("Terms") govern your access to and use of the website squablontydhex.world (the "Site") and the purchase of products and services offered by Squablontydhex ("we", "us", "our"). By accessing the Site, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree, you must not use the Site or our services.

We are:

Squablontydhex
1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: team@squablontydhex.world
Phone: +64 9 941 4911

These Terms apply to customers in New Zealand and, where relevant, to users in other jurisdictions. Certain consumer rights under the New Zealand Consumer Guarantees Act 1993 ("CGA") and the Fair Trading Act 1986 cannot be excluded; nothing in these Terms is intended to limit such rights.

2. Definitions

• "Site" means the website squablontydhex.world and its subpages.
• "Products" means the goods (including Enerloria and any other items) offered for sale on the Site.
• "Order" means a request submitted by you to purchase Products or services from us.
• "You" or "Customer" means the person or entity accessing the Site or placing an Order.

3. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to: use the Site in any way that violates applicable law or the rights of others; transmit any harmful, offensive, or unlawful content; attempt to gain unauthorised access to our systems, other users’ accounts, or any data not intended for you; use automated means (e.g. scrapers, bots) without our prior written consent; interfere with the proper working of the Site or any related infrastructure; or use the Site to send unsolicited commercial messages or spam.

We may suspend or terminate your access to the Site if we reasonably believe you have breached these Terms or for operational or legal reasons. We may also update, modify, or discontinue the Site or any part of it at any time, with or without notice, to the extent permitted by law.

4. Products and information

We strive to display our Products and their descriptions and prices accurately. Product images are for illustration; packaging or appearance may vary. We do not warrant that product descriptions, pricing, or other content on the Site are error-free, complete, or current. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice. If a Product is listed at an incorrect price due to an error, we may cancel orders placed at that price and notify you.

Our Products are food supplements (dietary supplements). They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. Product information on the Site is for general information only and does not constitute medical or health advice. You should consult a healthcare professional before starting any new supplement, especially if you have a medical condition, are pregnant or breastfeeding, or take other medications.

5. Orders and contract formation

When you submit an Order via the Site, you are making an offer to purchase the Products and services specified in the Order. A contract between you and us is formed only when we accept your Order (e.g. by sending an order confirmation by email or by dispatching the Products). We may refuse or cancel an Order (in whole or in part) for reasons including: product unavailability, pricing or other errors, suspected fraud or abuse, or failure to meet eligibility criteria. If we cancel an Order after payment has been taken, we will refund you in accordance with our Return Policy and these Terms.

You are responsible for ensuring that the details you provide (name, address, email, phone, etc.) are accurate and complete. We are not liable for delivery failures or delays caused by incorrect or incomplete information.

6. Price, payment, and currency

Prices displayed on the Site are in New Zealand dollars (NZD) and include GST where applicable, unless otherwise stated. Shipping and other charges (if any) will be shown before you confirm your Order. We accept the payment methods indicated on the Site at the time of checkout. You must pay the full amount due at the time of ordering unless we have agreed otherwise in writing. We reserve the right to change prices at any time; changes do not affect Orders already accepted.

7. Delivery and risk

We will deliver the Products to the delivery address you provide, within the timeframes indicated on the Site or in your order confirmation, subject to availability and force majeure. Delivery times are estimates and are not guaranteed unless we have expressly agreed a specific delivery date. Risk in the Products passes to you upon delivery to the address you specified (or upon collection, if applicable). Title in the Products passes to you when we receive full payment. You are responsible for ensuring that someone is available to receive delivery where required; we are not liable for failed delivery attempts due to your unavailability.

8. Returns and refunds

Our Return Policy applies to all returns and refunds. By placing an Order, you agree to the Return Policy. You may have additional rights under the CGA (e.g. remedies for goods that do not comply with guarantees). Nothing in these Terms or the Return Policy limits those statutory rights.

9. Consumer Guarantees Act (New Zealand)

If you are a "consumer" under the CGA, the Products come with guarantees that cannot be excluded, including that the goods are of acceptable quality, fit for any disclosed purpose, match their description, and that we have the right to sell them. If the Products fail to meet a consumer guarantee, you may be entitled to a remedy (repair, replacement, or refund) under the CGA. Our Return Policy is in addition to, and does not replace, your rights under the CGA. If you are acquiring the Products for business purposes, the guarantees under the CGA may not apply to the extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law: (a) we exclude all implied warranties, conditions, and terms except those that cannot be excluded by law (including the CGA where applicable); (b) we are not liable for any indirect, incidental, special, or consequential loss or damage (including loss of profit, data, or goodwill) arising from your use of the Site or the Products, even if we have been advised of the possibility of such loss; and (c) our total liability to you for any claim arising from or in connection with these Terms, the Site, or the Products is limited to the amount you paid to us for the relevant Order in the twelve months preceding the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.

11. Intellectual property

All content on the Site (including text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from such content without our prior written consent, except for limited personal, non-commercial use (e.g. viewing or printing a single copy). The name "Squablontydhex", "Enerloria", and related marks are our property; unauthorised use is prohibited.

12. Privacy and data

Your use of the Site and any Order are subject to our Privacy Policy and Cookie Policy. By using the Site and providing your data, you consent to the collection, use, and disclosure of your information as described in those policies. We process personal data in accordance with the GDPR (where applicable) and the New Zealand Privacy Act 2020.

13. General provisions

Entire agreement: These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy (each as referred to on the Site), constitute the entire agreement between you and us regarding the Site and the Products, and supersede any prior agreements or understandings.

Severability: If any part of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations to another entity (e.g. in a merger or sale of business).

Governing law and jurisdiction: These Terms are governed by the laws of New Zealand. The courts of New Zealand have non-exclusive jurisdiction over any dispute arising from or relating to these Terms or the Site. If you are a consumer, you may also have rights to bring proceedings in your country of residence under applicable law.

Changes: We may update these Terms from time to time. The "Last updated" date at the top will be revised when we make changes. Continued use of the Site or our services after changes constitutes acceptance of the updated Terms. Material changes that affect your rights may be communicated by email or a notice on the Site where required by law.

14. Contact

For questions about these Terms or our services, please contact:

Squablontydhex
1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: team@squablontydhex.world
Phone: +64 9 941 4911